Order status
Enter your order number and the email address you used. No account needed.
Your order number is in your order confirmation email.
How your order works
- 1
Order received
You get a confirmation email with your order number.
- 2
We start the delivery
Right after your payment arrives. You can see the time frame on the product page and here with your order.
- 3
All at once or spread out
If you chose days, we spread the amount over those days. You can follow the progress here.
- 4
After delivery
If the numbers drop later, write to us. For packages with a refill, we make up the difference.
What does my status mean?
- ProcessingYour delivery is running or about to start.
- CompletedEverything has been fully delivered.
- PausedA distribution is briefly paused and continues on its own. Questions? Write to us.
Frequently asked questions
My order number is not found
The number is in your order confirmation, in the order summary. Enter exactly the email address you used when ordering. No email? Check your spam folder.
When does my delivery start?
After your payment arrives. The usual time frame of your package is shown on the product page and in the view above.
What does “spread over days” mean?
When ordering, you chose to receive the amount over several days instead of all at once. Here you can see how much has been delivered and when the next delivery comes.
The numbers have dropped
This happens when platforms clean up accounts. For packages with a refill, we make up the difference within the stated period. Just write to us with your order number.
Questions? Reply to your order email or write to info@socialvantix.com. Contact page